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Product Condition Codes
All Items are backed by a 30 Day Money Back Guarantee (including shipping) regardless of condition code. See our Return Policy for more details.
All of our products are categorized under one of five condition types. The conditions are as follows:
New & Never Opened
Items are sealed in the original manufacturer's packaging and will include all parts/accessories that the manufacturer has included in the box. These items will look just the way you'd see them in a retail store.
Visible Box Damage
Items given this condition code are new inside the original manufacturer's packaging. The package is factory sealed, but may show wear, small tears and/or dents that are nonthreatening to the functionality of the product within. All parts/accessories provided by the manufacturer will be included.
Refurbished Grade A
Items have been inspected cosmetically, thoroughly tested and restored* to fully functioning units with original factory settings. These items are shipped in the original packaging when possible, but we may repackage items when the original box is not suitable for shipment. There may be evidence of minor use such as a small scuff mark/scratch outside the viewing area. Refurbished items are very similar to new items, just with a better price! Nobetterdeal.com is currently offering a 60 Day Return Policy for these items. If you are not 100% satisfied, just send it back.
Opened & Resealed Box
These items are taken out of the box and tested to ensure functionality and should work like new. Unlike refurbished items, open box items are not repaired in any way. In most cases, these items are shipped in the original manufacturer's packaging, but the box was opened previously so it may be slightly worn in appearance and will be re-taped. There may be evidence of minor use such as a small scuff mark/scratch outside the viewing area. Since a portion of our open box items were customer returns, it is possible that some accessories may be missing from the box.
Scratch & Dent
These items are not tested or powered on to ensure functionality; however, the vast majority is fully functional. Scratch & Dent items may have scratches, minor defects, or missing components and accessories. This is reflected in the deeply discounted price for these items. Scratch & Dent items may be returned if they do not work properly upon receipt and the customer will not be charged a restocking fee.
* All products labeled "Refurbished" have undergone extensive testing and cleaning. The majority of these items are determined "No Fault Found" after initial testing meaning that the unit is in perfect working order and no repair/refurbishment is needed.