Refurbished Grade A - Items have been inspected cosmetically, thoroughly tested and restored* to fully functioning units with original factory settings. These items are shipped in the original packaging when possible, but we may repackage items when the original box is not suitable for shipment. There may be evidence of minor use such as a small scuff mark or scratch outside the viewing area. Refurbished items are very similar to new items – just with a better price! Nobetterdeal.com is currently offering a 60 Day Return Policy for these items. If you are not 100% satisfied, just send it back.