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Terms and Conditions

Payment Information:

  • We accept only US-issued Visa, MC, Discover and PayPal (Confirmed Addresses Only)
  • We do not accept money orders, checks, or American Express
  • Sales tax is charged in OH, PA, NV, TN and GA
  • In accordance with the California recycling policies, a recycling fee is included for any product that includes an LCD or CRT

 

Product Conditions:
Our items are categorized into four conditions types:

New
Items are sealed in the original manufacturer’s packaging and will include all parts/accessories that the manufacturer has included in the box.

Refurbished
Items have been inspected cosmetically, thoroughly tested and restored to fully functioning units with original factory settings. These items are shipped in the original packaging when possible, but we may repackage items when the original box is not suitable for shipment. There may be evidence of minor use such as a small scuff mark/scratch outside the viewing area. Refurbished items are very similar to “new” items – just with a better price! Nobetterdeal.com is currently offering a 60 Day Return Policy for these items. If you are not 100% satisfied, just send it back.

Open Box
These items are taken out of the box and tested to ensure functionality and should work like new. Unlike refurbished items, open box items are not repaired in any way. In most cases, these items are shipped in the original manufacturer’s packaging, but the box was opened previously so it may be slightly worn in appearance and will be re-taped. There may be evidence of minor use such as a small scuff mark/scratch outside the viewing area. Since a portion of our open box items were customer returns, it is possible that some accessories may be missing from the box.

As Is
These items are not tested or powered on to ensure functionality; however, the vast majority is fully functional. As-is items may have scratches, minor defects, or missing components and accessories. This is reflected in the deeply discounted price for these items. As-is items may be returned if they do not work properly upon receipt and the customer will not be charged a restocking fee.

 

Shipping Policies:
Items are either posted for Shipping or Pick Up, following are the policies for both.

Pick Up
Customers must pick up items directly, or contact us to get a carrier rate.

Pick Up Conditions:

Customer Pick Up

  • Contact us to schedule a Pick Up date and time and supply us with the name of the person picking up the item.
  • Pick Up date must be 48 HOURS after the date that payment clears.
  • Pick Up date must be scheduled WITHIN THREE DAYS of the date payment clears. If we do not hear from you within three days, we will cancel the order and refund your payment.
  • Any order paid for on a Friday, Saturday or Sunday WILL NOT be ready for Pick Up until the following Tuesday.
  • Pick Up will be available by appointment only Mon-Fri from 9:00am to 3:30pm. The warehouse is closed on weekends and holidays.
  • Before the merchandise is released, we will ask for photo identification and copies of both the GENCO payment confirmation and Pick Up confirmation emails.

Carrier Pick Up

  • Contact us to get your shipping rate.
  • Shipping fees must be paid WITHIN THREE DAYS of the date payment clears. If we do not hear from you within the three days, we will cancel the order and refund your payment, minus the handling fee.
  • Once the shipping fee is paid, the Pick Up date will be scheduled 24 - 48 hours after the date payment clears.
  • Pick Up will be scheduled Mon-Fri from 9:00am to 3:30pm. Our warehouse is closed on weekends and holidays.

**Note: Shipping fees will not be reimbursed for shipment refusals.

Shipping

  • We ship all orders within three business days after your payment clears.
  • Our warehouse is closed on weekends and holidays.
  • All orders ship via UPS ground unless otherwise stated in the listing.
  • We only ship to locations within the contiguous United States (48 mainland states)
  • We DO NOT ship to P.O. Boxes or APO/FPO addresses.
  • We DO NOT combine shipments for multiple purchases.
  • Items that are marked as shippable cannot be changed to pickup

 

Home Delivery Service
We offer home delivery service through a carrier called CEVA. We found that larger items require a higher degree of delicacy during shipment in order to avoid damage. CEVA offers the Perfect Delivery concept, assuring delicate handling of your product and respect for your property. They offer different service levels, according to your preference:

Basic Service: Delivery to the home by appointment. CEVA will take every precaution to protect your item from the weather by placing it in the closest dry area (porch, garage, door dwelling, etc.).

Threshold Service: Additional fees apply. Please contact us for pricing. Delivery to the room of choice by appointment. Your item will be delivered via two-man delivery inside your residence to your room of choice, but no more than one flight of stairs from entrance.

White glove Service: Additional fees apply. Please contact us for pricing. Delivery to the room of choice by appointment with additional in-home services. Your item will be delivered via two-man delivery inside your residence to your room of choice, but no more than one flight of stairs from entrance. Additional services include unpacking, packing removal, light assembly, installation/set-up and instructions.

For more information on CEVA, please visit their website at: CEVA Smart Home

 

Return/Exchange Policy:
NoBetterDeal.com guarantees your satisfaction 100% and currently offers a 30 day Return Policy for all items on the website (60 Days for Refurbished items).

If you receive a damaged/defective/incorrect item or an item that was listed incorrectly (not in the condition that it was listed as), please contact customer service to arrange for your merchandise to be returned to us for a full refund or for an exchange, when available. Please note that we will not charge a restocking fee for any item that is returned due to damage, improper functionality or incorrect shipment. Also, shipping will be refunded to you and NoBetterDeal.com will cover the cost of return shipping.

If you would like to return your merchandise for any other reason*, please notify customer service within 30 days of the date the product was received. NoBetterDeal.com may charge a 15% restocking fee for the return/exchange of the item and will refund all other costs minus shipping.

Our NEW! Return Policy for Refurbished Products extends the return policy window to 60 Days! Please contact customer service within 60 days of the date the item was received to arrange for return pick up or an exchange.

If you have purchased a Pick-Up Item, please inspect the item carefully before leaving the warehouse. If you need to return a pick-up item, please contact customer service for a Return Authorization Form before taking the product back to the warehouse.

Nobetterdeal.com currently offers the option to purchase a 2 or 3 year extended warranty on certain items. Please note that the warranty MUST be purchased at the time of checkout; warranties CANNOT BE ADDED to an item after purchase. If a warranty is not purchased, the standard 30 day (or 60 day refurbished) return policy will apply.

* Reasons for returning merchandise other than damage, defect, incorrect shipment or incorrect condition may be subject to a 15% restocking fee. The customer will be refunded all remaining costs minus shipping. Refunds/Exchanges will not be issued until the original merchandise has been returned to the warehouse and has been inspected by facility personnel. All refunds will be issued in the form of payment used to make the purchase. Once the 30 day return window has passed, we will not extend exchange/refund privileges.

We’re Sorry but we cannot accept returns from Resellers.